Privacy policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about how your personal data is handled when you use our website. Personal data here means all data by which you can be personally identified.

1.2 The controller for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Sebastian Krier, Grobe Jungs Streetwear, Am Lerchenschlag 1a, 99099 Erfurt, Germany, Tel.: 0361 / 751 933 05, e-mail: info@grobejungs.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data collection when you visit our website

2.1 When you use our website for information purposes only, that is to say if you do not register or otherwise transmit information to us, we only collect such data as your browser transmits to the website server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us in order to display the website to you:

The page of ours that you visited
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)

The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files subsequently should specific indications point to unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the padlock symbol in your browser bar.

3) Hosting & content delivery network

For the hosting of our website and the presentation of the page content we use a provider which renders its services itself or through selected subcontractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, that is to say small text files which are stored on your device. Some of these cookies are automatically deleted again after the browser is closed (so-called "session cookies"), while others remain on your device for longer and enable page settings to be saved (so-called "persistent cookies"). In the latter case you can find the storage period in the overview of the cookie settings of your web browser.

In so far as personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR in the case of consent having been given, or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies in certain cases or generally.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contacting us

When you contact us (e.g. via the contact form or by e-mail), personal data is processed exclusively for the purpose of dealing with and answering your enquiry and only to the extent necessary for this purpose.

The legal basis for the processing of this data is our legitimate interest in answering your enquiry in accordance with Art. 6 (1) (f) GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations prevent this.

6) Data processing when a customer account is opened

In accordance with Art. 6 (1) (b) GDPR, personal data continues to be collected and processed to the extent required in each case if you provide it to us when opening a customer account. You can find out which data is required for opening the account from the input mask of the corresponding form on our website.

Your customer account can be deleted at any time and this can be done by sending a message to the above-mentioned address of the controller. After your customer account has been deleted, your data will be deleted provided that all contracts concluded through it have been completely fulfilled, no statutory retention periods prevent this and we have no continuing legitimate interest in further storage.

7) Use of customer data for direct marketing

7.1 Subscribing to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you information about our offers on a regular basis. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used in order to be able to address you personally. For sending the newsletter we use the so-called double opt-in procedure, by which it is ensured that you only receive newsletters once you have expressly confirmed your consent to receiving the newsletter by activating a verification link sent to the e-mail address provided.

By activating the confirmation link you give us your consent to the use of your personal data in accordance with Art. 6 (1) (a) GDPR. In this connection we store the IP address entered by your internet service provider (ISP) as well as the date and time of the subscription, in order to be able to trace possible misuse of your e-mail address at a later point in time. The data collected by us when you subscribe to the newsletter is used strictly for the stated purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the outset. Once you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list without delay, unless you have expressly consented to further use of your data or we have reserved the right to use the data beyond this, which is permitted by law and about which we inform you in this declaration.

7.2 SuperMailer

Our e-mail newsletters are sent via this provider: Mirko Böer, Malachitstraße 16, 04319 Leipzig, Germany

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when subscribing to the newsletter to this provider in accordance with Art. 6 (1) (f) GDPR so that the provider can carry out the sending of the newsletter on our behalf.

Subject to your express consent in accordance with Art. 6 (1) (a) GDPR, the provider also carries out a statistical evaluation of the success of newsletter campaigns by means of web beacons or tracking pixels in the e-mails sent, which can measure opening rates and specific interactions with the content of the newsletter. In this connection, device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not combined with other data sets.
You can withdraw your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.

8) Data processing for order handling

8.1 Transmission of image files for order handling by e-mail

On our website we offer customers the possibility of commissioning the personalisation of products by transmitting image files by e-mail. The image submitted is used as a template for the personalisation of the product selected.

Via the e-mail address stated on the website, the customer can transmit one or more image files from the memory of the device used to us. We then record, store and use the files transmitted in this way exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and handling of the order, you will be expressly informed of this in the following paragraphs. No disclosure beyond this takes place. In so far as the transmitted files or the digital images contain personal data (in particular images of identifiable persons), all of the processing operations just described are carried out exclusively for the purpose of handling your online order in accordance with Art. 6 (1) (b) GDPR.

After the order has been finally completed, the transmitted image files are automatically and completely deleted.

8.2 Transmission of image files for order handling via upload function

On our website we offer customers the possibility of commissioning the personalisation of products by transmitting image files via an upload function. The image submitted is used as a template for the personalisation of the product selected.

Via the upload form on the website, the customer can transmit one or more image files from the memory of the device used directly to us by automated, encrypted data transfer. We then record, store and use the transmitted files exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and handling of the order, you will be expressly informed of this in the following paragraphs. No disclosure beyond this takes place. In so far as the transmitted files or the digital images contain personal data (in particular images of identifiable persons), all of the processing operations just described are carried out exclusively for the purpose of handling your online order in accordance with Art. 6 (1) (b) GDPR.

After the order has been finally completed, the transmitted image files are automatically and completely deleted.

8.3 In so far as this is necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us is passed on to the transport company commissioned and the credit institution commissioned in accordance with Art. 6 (1) (b) GDPR.

In so far as we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you transmitted when ordering (name, address, e-mail address) in order to inform you personally about forthcoming updates within the period provided for by law, by a suitable means of communication (such as by post or by e-mail), within the scope of our statutory information obligations in accordance with Art. 6 (1) (c) GDPR. Your contact data is used strictly for the purpose of notifications about updates owed by us and is processed by us for this purpose only to the extent necessary for the respective information.

For the handling of your order we also work together with the following service provider(s), which support us wholly or partly in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.4 JTL

For order handling we use the following provider: JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Germany

Name, address and, where applicable, further personal data is passed on to the provider in accordance with Art. 6 (1) (b) GDPR exclusively for the purpose of handling the online order. Your data is only passed on in so far as this is actually necessary for the handling of the order.

8.5 Disclosure of personal data to shipping service providers

- DHL

As a transport service provider we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6 (1) (a) GDPR before delivery of the goods for the purpose of arranging a delivery date or notifying you of delivery, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we pass on only the name of the recipient and the delivery address to the provider in accordance with Art. 6 (1) (b) GDPR. The disclosure takes place only in so far as this is necessary for the delivery of the goods. In this case, prior arrangement of the delivery date with the provider or notification of delivery is not possible.

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.

8.6 Use of payment service providers (payment services)

- Klarna

On this website, one or more online payment methods of the following provider are available: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method of the provider under which you pay in advance (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order is passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case your data is passed on exclusively for the purpose of payment processing with the provider and only in so far as it is necessary for this purpose.

If you select a payment method under which the provider pays in advance (such as purchase on account or instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first name and surname, street, house number, postcode, town, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in establishing the creditworthiness of our customers, this data is forwarded by us to the provider in accordance with Art. 6 (1) (f) GDPR for the purpose of a credit check. On the basis of the personal data you have provided as well as further data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

For the decision in the course of the application check, in addition to the provider's internal criteria, identity and creditworthiness information from the following credit agencies may also be taken into account in accordance with Art. 6 (1) (f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). In so far as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data in so far as this is necessary for payment processing in accordance with the contract.
- Paypal

On this website, one or more online payment methods of the following provider are available: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider under which you pay in advance, the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order is passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case your data is passed on exclusively for the purpose of payment processing with the provider and only in so far as it is necessary for this purpose.

If you select a payment method under which we pay in advance, you will also be asked during the ordering process to provide certain personal data (first name and surname, street, house number, postcode, town, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in establishing your creditworthiness in such cases, this data is forwarded by us to the provider in accordance with Art. 6 (1) (f) GDPR for the purpose of a credit check. On the basis of the personal data you have provided as well as further data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

On this website, one or more online payment methods of the following provider are available: SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany

9) Web analysis services

9.1 Matomo

This website uses a web analysis service of the following provider: InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo")

To protect site visitors, Matomo uses a so-called "config_id" in order to enable various analyses of site usage within a short time window of up to 24 hours. The "config_id" of the page is a randomly set, time-limited hash of a limited set of settings and attributes of the visitor. The config_id or the config hash is a character string which is calculated for a visitor on the basis of their operating system, their browser, their browser plug-ins, their IP address and their browser language. Matomo does not use device fingerprinting and uses an anonymised IP address of the site visitor to create the "config_id".

In so far as the information processed in this way includes personal user data, the processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes. In order to object to the processing of your visitor data in the future, we provide you with a separate opt-out facility on our website.

In so far as data collected with the Matomo technology (including your pseudonymised IP address) is transferred to Matomo servers in New Zealand and processed there for usage analysis purposes, we advise you that the European Commission has issued a so-called adequacy decision for New Zealand which attests to compliance with European data protection standards in the case of international data transfers.

In so far as data is also transferred to the provider's servers and the web analysis service has not been installed locally on our server, we have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Objection: The measurement runs without cookies and with a shortened IP address. Anyone who nevertheless does not wish to be counted can switch it off here. The decision is stored in a single cookie which serves this purpose only.

10) Site functionalities

10.1 Facebook plug-ins

Plug-ins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plug-ins enable direct interactions with content on the social network.

In order to increase the protection of your data when you visit our website, the plug-ins are initially deactivated and integrated into the page by means of a so-called "2-click" or "Shariff" solution.

This integration ensures that when a page of our website containing such plug-ins is accessed, no connection to the provider's servers is established yet.

If you are logged in to an existing user profile on the provider's social network, information on interactions carried out via the plug-ins will also be published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the activated plug-in by clicking on it again. However, the withdrawal has no effect on the data that has already been transmitted to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which on the basis of an adequacy decision of the European Commission ensures compliance with the European level of data protection.

10.2 Pinterest plug-ins

Plug-ins of the social network of the following provider are used on our website: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland

These plug-ins enable direct interactions with content on the social network.

This integration ensures that when a page of our website containing such plug-ins is accessed, no connection to the provider's servers is established yet.

Only when you activate the plug-ins and thereby give your consent to the data transfer in accordance with Art. 6 (1) (a) GDPR does your browser establish a direct connection to the provider's servers. In this connection, irrespective of whether you are logged in to an existing user profile, information about the device you are using (including your IP address), your browser and your page history is transmitted to the provider to a certain extent and may be further processed there.

If you are logged in to an existing user profile on the provider's social network, information on interactions carried out via the plug-ins will also be published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the activated plug-in by clicking on it again. However, the withdrawal has no effect on the data that has already been transmitted to the provider.

Data may also be transferred to: Pinterest Inc., USA

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

10.3 X plug-ins

Plug-ins of the social network of the following provider are used on our website: Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland

These plug-ins enable direct interactions with content on the social network.

This integration ensures that when a page of our website containing such plug-ins is accessed, no connection to the provider's servers is established yet.

Data may also be transferred to: X Corp., USA

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

11) Rights of the data subject

11.1 The applicable data protection law grants you the following data subject rights (rights to information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions of exercise:

Right of access in accordance with Art. 15 GDPR;
Right to rectification in accordance with Art. 16 GDPR;
Right to erasure in accordance with Art. 17 GDPR;
Right to restriction of processing in accordance with Art. 18 GDPR;
Right to notification in accordance with Art. 19 GDPR;
Right to data portability in accordance with Art. 20 GDPR;
Right to withdraw consent given in accordance with Art. 7 (3) GDPR;
Right to lodge a complaint in accordance with Art. 77 GDPR.

11.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST WITHIN THE SCOPE OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

12) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, by the purpose of the processing and – where applicable – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data is processed on the basis of express consent in accordance with Art. 6 (1) (a) GDPR, the data concerned is stored until you withdraw your consent.

Where statutory retention periods exist for data which is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) (b) GDPR, this data is routinely deleted after expiry of the retention periods, provided that it is no longer required for the performance or initiation of the contract and/or we have no continuing legitimate interest in further storage.

Where personal data is processed on the basis of Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object under Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object under Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.